• Customer Service

    The decline in customer service

    A recent shopping experience left me angry and disturbed at its extremely poor customer service. The sales clerk was incapable of understanding the basic concept of my inquiry. I ended up not making a purchase that I was fully prepared…

  • Personal Growth

    Be a flamingo

    There are a lot of articles out there that preach/teach self-growth, surrounding yourself with your “tribe,” and other positive vibe-type content. BUT… Life, especially business life, isn’t usually wrapped up with pretty ribbons and bows. What do we do when…

  • Personal Growth

    Be kind to yourself

    The difficult part about writing about random life moments is when one comes up that totally jacks up your brain, and you can’t focus on anything else. For the first time in a very, very long time, I’ve been struck…